"We value your satisfaction and trust in our products, which is why we offer a flexible return and exchange policy to ensure your comfort. If you are not satisfied with your purchase for any reason, you can exchange it or return it within a specified period. We are committed to providing excellent customer service to ensure that your shopping experience is smooth and hassle-free. You can contact the shipping company to exchange or refund your purchase, or reach us via email at: Etassawok@gmail.com